Sell ​​and deliver out in another store

In this article we go through how to make sales in one store and deliver it in another store, ie let the customer pick up an already paid item in another store. This procedure can be applied, for example, if the product is out of stock in your store and the customer wishes to pick up the purchase in another store.

1. Add one or more products to the shopping cart.
2. Tap the product that you wish to be delivered in another store.
   
   
3. Unmark the checkbox named Delivered. The text should be gray. 
   
   
4. Leave the dialogue by tapping somewhere sels on the screen.
5. The product will now have the status NOT DELIVERED. 
6. Add a customer, so that the customer is registered in the POS when he or she are about to pick up the purchase in the next store. 
   
   
7. Press the button Pay, and choose which store the customer intends to pick up the purchase in. In this dialogue window  you will also receive information about the stock balance in that particular store.
   
   
8. Leave the option Pickup in store as selected > Press OK.
   
   
9. Choose payment option and complete the transaction.

In the store where the customer will pick up their purchase, the button Fetch will be marked with a red icon indicating that action will be required.

Prepare the delivery

You can prepare the prepaid products to be picked up in your store by:

1. Press Fetch > Pickup & Delivery.
   
   
2. The pre-paid purchase will now be shown in the list.
   
   
3. The purchase should be marked with the text Pickup.
4. Select the pickup in the list.
   
   
5. Select Print out. A pick list is printed which also indicates the customers contact information and when the purchase was made. It can be used to complete the physical shopping basket and attach the printout to the shopping basket for easier handling.

Deliver/hand over the purchase

When the customer arrives at the store to collect the purchase do the following:

1. Press Fetch > Pickup & Delivery. 
2. Form the list select the correct pickup.
3. Press Finish > Press OK.
4. The transaction is now complete and delivered from your store. 

Change designated store

If the store has received a pickup order from another store but are not able to hand over the customers products upon delivery due to low stock balance in the store, you can change the store; ie deciding that the products should be handed out in another store.

Stores can also choose to transfer deliveries/pickups from one store to their own through the same procedure. This can be applied, for example, if the customer visits the wrong store when he or she is about to pick up the purchase. 

1. Press Fetch > Pickup & Delivery.
2. Locate the pickup in you list, marked Pickup. 
   
   
3. Swipe left on the screen.
   
   
4. Now a blue botton named Change store will appear.
   
   
   
   
5. Select Change store and decide on a different store from the list > Press OK.

Purchase receipt and pickup receipt 

Receipt of purchase in store 1
Receipt No. 1: When the customer carries out the transaction, a receipt is printed out with a description of the purchase. The receipt contains both information about the products that were handed over to the customer directly upon purchase and information about products that have not yet been delivered, as they must be picked up at another store.

Receipt of pickup in store 2
Receipt No. 2: When the store hand over products that have been paid in another store, a delivery receipt is printed which becomes the customer's copy. The receipt contains information about which products are delivered to the customer, and in which store the initial transaction was carried out and in which store the delivery was made.

Receipt of pickup in store 2 - The store copy
Receipt No. 3: When the store delivers products that have been prepaid in another store, a delivery receipt is printed which becomes the store's copy. The receipt contains the same information as Receipt No. 2 but does also contain required fields for signature; Name, Phone and Signature. The store makes an ID check and the customer sign the receipt.