Verify Domain

In order to use Sitoo to send out a digital receipt (e-receipt), there are a few steps to follow.

Settings > General

Order Confirmation(used to send a digital copy of the receipt)

1. Fill out the “Mail from” field. e.g., name of your brand
2. Fill out the email address the digital receipt shall be sent from
3. Fill out your email address if you would like to receive a copy of the confirmation email
4. Fill out the subject, e.g “Order confirmation,” “Receipt,” “Thank you for your purchase.”

Settings > Email Service (AWS)

1. Add Your Domain (example.com) and Verify It. (this needs to be all lower case)
2. Once verified, you might get an error message and the verification wasn’t successful. If so, you will be presented with name, type and value.
3. Send the credentials “name”, “type” and “value” to your domain administrator who will help to verify the domain.
4. When the credentials are added to your domain, click “Verify DNS-settings” in the Sitoo back office
5. If everything is added correctly, additional three sections with credentials will appear. These too need to be added to your domain once again
6. When these are added, click “Control status” or “check status” for each section. When they appear green, you are good to go.
7. As a final step, add a sender by clicking "Add Sender". Note that the e-mail you add here should be the same as the one you entered under Settings > General > Order Confirmation > Mail From.